Purchase Agreement

Version 2026-09-27 · Effective September 27, 2026

This Purchase Agreement (the "Agreement") is between you, the customer, and Jay's Car Designs ("JCD", "we", "us"). It applies to every design, printing, installation and related service you buy from jayscardesigns.com. You accept it by ticking the agreement box before adding a service to your cart. Please read it — it explains what you are buying, how the process works, and what happens if something changes.

1. What we provide

JCD provides custom vehicle wrap and decal design, premade designs, large-format wrap printing, and — where your order includes it — installation coordination (together, the "Services"). What your order includes is shown on the product page and your order confirmation. Anything not listed there is not included unless we confirm it in writing.

2. Your information

You agree to give us accurate information: your vehicle's year, make, model, trim and body style, the coverage you want, and any logos, photos, text or files you want used. Designs and print files are built from what you tell us. If the vehicle details you give are wrong, the work may not fit, and correcting it is chargeable work (see the Print & Reprint Policy).

3. Your project page

After your order we email you a private link to your project page. It shows your project's status, proofs, files, updates and tracking. Please keep the link to yourself: anyone holding it can see your project. Tell us if it has been shared and we will replace it.

4. The design process

• Concept and proofs. We design a concept for your vehicle and send it to your project page as a proof.
• Revisions. Custom designs include three (3) revision rounds. A round is one consolidated set of changes to a proof. Further rounds, and redesigns, are quoted before we start them. What counts as a revision versus a redesign is set out in the Design & Revision Policy.
• Approval. When you approve a proof (by typing your name on your project page, or in writing), the artwork is locked. Approval confirms you have checked the design, spelling, contact details, logos and layout. Changes after approval are new work and may be charged.
• Premade designs are existing designs adapted to your vehicle; they include the adaptation described on the product page.

5. Timing and customer delays

Turnaround times are estimates that start once we have everything we need from you. If we are waiting on you — information, files, a proof decision — the timeline pauses. If we do not hear from you for 30 days after asking, we may pause your project; after 90 days without a response we may close it, and fees for work already performed are not refundable. We will always try to reach you before doing either, and a closed project can usually be reopened.

6. Price and payment

Prices are shown in US dollars at checkout. Printing and installation are usually quoted after we review your vehicle and design; a quoted service starts only after you accept and pay the quote. All payments are processed by Shopify. Taxes and shipping are shown at checkout or on your quote.

7. Cancellations and refunds

Design services are custom labor. Once design work has started on your project, design fees are non-refundable, except as stated in the Refund & Cancellation Policy or where the law requires otherwise. You can cancel for a full refund before design work starts. Printing can be cancelled before printing starts. The full rules, including the exceptions, are in the Refund & Cancellation Policy, which is part of this Agreement.

8. Color, screens and materials

Colors on a screen are not an exact match for printed film: phones and monitors differ, and printed color varies with the film, laminate, lighting and viewing angle. Proofs and mockups show layout and approximate color, not an exact color match, and may not show every panel line, trim piece or body contour. If a specific color is critical to you (for example a brand color), tell us before approval so we can discuss a color sample. Small color variation between proof and print is not a defect.

9. Printing, shipping and installation

Printing, reprints, shipping and installation are covered by the Print & Reprint Policy, the Shipping Policy and the Installation Policy, which are part of this Agreement. Please inspect prints as soon as they arrive and report any problem within the time those policies give.

10. Your content

You confirm that you own, or have permission to use, every logo, photo, trademark, name and file you give us, and that using them will not infringe anyone's rights. We may decline any request that we believe would infringe someone's rights (including known characters, brands and logos you do not own) or that is unlawful or offensive. You are responsible for claims that arise from content you supplied.

11. Who owns the design

• When your order is paid in full, you may use your final approved design to wrap, print and display it on your vehicle(s), for personal or business purposes.
• JCD keeps ownership of its working and source files, unused concepts, and any design elements, templates and techniques that existed before your project or that we use across projects. Reselling or distributing the design itself as a design product (for example, selling it as a template) is not permitted without our written consent.
• Your own logos and content remain yours.

12. Portfolio use

We may show your design, mockups and photos of the finished vehicle in our portfolio, website and social media. We will not publish your personal contact details. If you would prefer we do not, email jayscardesigns@gmail.com before approval and we will keep your project private.

13. Communications

We send you service messages about your order (order confirmation, project link, proofs, updates, shipping) by email, and by text message if you gave a mobile number and agreed to receive them. Marketing messages are sent only if you opted in, and you can unsubscribe at any time. Text STOP to opt out of texts.

14. Limitation of liability

To the fullest extent the law allows, JCD's total liability for any claim relating to an order is limited to the amount you paid for that order, and JCD is not liable for indirect or consequential losses (such as lost business or loss of use of a vehicle). Nothing in this Agreement limits any liability that cannot be limited by law, or any rights you have as a consumer that cannot be waived.

15. If something goes wrong

Please contact us first at jayscardesigns@gmail.com with your order number — most problems are solved quickly that way, and we will work with you in good faith. You keep any rights you have under the law, including the right to raise a billing dispute with your card issuer. If a charge is disputed, we will share the relevant records with the payment provider, which may include this Agreement, your acceptance of it, proofs you approved, and our communications with you.

16. General

• This Agreement, with the policies it references and your order details, is the whole agreement for your order.
• If any part is found unenforceable, the rest remains in effect.
• This Agreement is governed by the laws of the State of North Carolina, without regard to conflict-of-law rules, except where the law of your place of residence gives you protections that cannot be waived.
• We may update this Agreement for future orders. The version you accepted (shown at the top) applies to your order.

17. Contact

Jay's Car Designs · jayscardesigns@gmail.com · jayscardesigns.com